Shipping
Orders are sent from Philadelphia in the United States. Depending on the size and weight of items, your order will be shipped by USPS Ground Advantage (shipping time 2-5 days) or USPS First-Class Mail (shipping time 1-5 days). International orders will be shipped by USPS First-Class International (shipping prices and time vary by destination). International orders do not include duties or taxes. Fees will be due upon receipt.
Return
Returns are possible for items in their original condition as received (unworn or damaged, with all tags and labels attached) within 14 days of receipt of package. Personalized items cannot be returned or exchanged.
Steps to follow for return :
1- Inform us by email at thesuperboutique@gmail.com of your wish to return the product.
2- Returns are only accepted with insurance covering the value of the product.
3- You'll be informed of the return address once we got your email.
4- Once we received the package, we will proceed with the reimbursement of the order. (1 week lead time).
Please note that we are not responsible for packages lost.